Tuesday, 25 March 2008

Guardian Hell


I have a problem with the Guardian Website. I think its just me but it seems to be the worst designed and most difficult to use website I've come across in a long while (And I've checked up Steam's tech support)


Now I don't ask for much, all I really want to do is look up http://www.guardian.co.uk/, and from there search for a certain columnist called Charlie Brooker who's ranting I particularly enjoy, and to any sane person the best way to do this would be to pull up the site and search for Charlie Brooker, or Brooker or some combination of those. Particularly as I'd like to read his comment columns as well as his ever popular screenburn.


However I'm thwarted at the first hurdle. Instead of taking me to the Guardian's homepage, which I would expect, I'm forwarded to the guardian's log in screen. But I just want to read your articles, why do I have to log in? Fortunately I did create a Login for here in the dim and distant past, and I actually remember the e-mail and password I used. So no bother and soon I'm looking at my details. Same as I left them, so i press the finish button and am prompted for my password again, which I dutifully give only to be brought back to my details screen. In fact just about any link I click here takes me to my details, why, will you not let me look at your website unless I agree to let you pass my name along to Internet scammers?


Frustrated I decide to google the guardian. First result, with the most detail brings me to, my personal details again. Second result brings up something resembling a homepage, I'm even logged in (So I bloody should be, I've typed my password about 4 times). Could we be making progress?


Well I can read papers by published date but if I wanted to trawl through the Guardian I'd buy it, but they have a search box, only apparently it can't find any of charlie Brookers articles no matter what permutations I use. In fact searches on things such as Gordon brown don't bring up anything other than the childishly coloured "Sorry" message. So, a search function that doesn't search. Joy.


Oh it could be in Guardian unlimited, lets go there, nope, you want my password again, I'm not falling down that hole again, back we go.


Looks like its trawling the A-Z listings for his name. Last ditch in bad web design. So I find Mr Brooker's name and sure enough a nice list of articles under a picture of him. Could this be it? Hang on last one is dated March 15th, either he's on holiday or this isn't all his stuff. Running down the comment is free section reveals a further truncated list of articles. No use there.


I know he posts up 2 articles a week, but due to a non functioning search and completely absent architecture on the site I seem doomed not to read it.


Is it just me, or is the guardian's website monumentally badly built. Perhaps I can e-mail Mr Brooker and ask him to send me his articles, I think its the path of least resistance.

4 comments:

  1. The whole search/login thing is just weird.

    However, I just went to the website, and guessed from the dropdown that he might be a contributer to the "Comment is Free" blog.

    http://commentisfree.guardian.co.uk/charlie_brooker/

    Don't say I never give you anything ;-)

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  2. That gets me his articles but not Screen burn when I checked.

    And my point still stands. I should be able to go to guardian.co.uk, get a homepage rather than that login gubbins, type in Charlie brooker and get up a list of articles written by him. How hard is that to do really? It feels like the different sections (Comment is free, TV commentary etc) not only don't talk to each other but refuse to share information.

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  3. Ah, I must admit I haven't checked for the Screen Burn stuff.

    I do agree that you should just be able to go to a list of contributers and click on his name for all his articles though.

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  4. Was looking through today and found a way to get search working, sort of. Basically pull up www.guardian.co.uk/theguardian and use its search to lok for charlie brooker. Downside is that it brings up every article with the words charlie or brooker mentioned. But there is a link to pull up just his articles, only it also ignores his comment is free stuff and only lists screenburn (Where as the old list had everything) I now genuinely believe that the different divisions of the Guarduian don't merely not talk but may be competing. Its like Brittish Leyland all over again.

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